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IT Trainee

On-site
  • Joensuu, Pohjois-Karjala, Finland
€1,650 per monthAdministration

Job description

The European Forest Institute

is seeking an

IT Trainee


The European Forest Institute (EFI) is an international organisation with 30 member countries and around 130 Associate and Affiliate member organisations. EFI undertakes forest research and policy support at pan-European and global level. Its headquarters are in Joensuu, Finland, and it also has offices in Barcelona, Bonn, Rome, and Brussels. The Institute has approx. 130 staff members and has an annual turnover of approx. 19 million euros. Further information is available at www.efi.int.


EFI is seeking an IT Trainee to join its team in Joensuu, Finland.


Your task will include:

  • IT Helpdesk support to include resolving problems, identifying issues and escalating problems where appropriate and manage ticketing system.
  • Provide troubleshooting and maintenance for computer equipment including performing remote fixes at desktop level.
  • Setting up new equipment.
  • Deal with third party partners.
  • Assist with implementation of new tools.


Traineeship conditions:

  • Duty station will be EFI Headquarters, Joensuu, Finland
  • Monthly allowance will be 1 650 EUR gross, per month
  • Working time will be 37.5 hours per week
  • Duration of traineeship will be 6 months, starting July 2024


How to apply:

Interested candidates are requested to send (in English) a CV including copies of academic degree certificates/diplomas with a motivation letter by 6th May 2024, using our online application form.


For more information about the traineeship, please contact John Pantilanan, IT Manager: john.pantilanan@efi.int


EFI is an equal opportunity employer. All applications will be treated confidentially.


Job requirements

What we seek:

  • Working towards a university degree in computer science.
  • Written and spoken English.
  • Customer focused, with communication skills and ability to work in multi-disciplinary, international environments.
  • Able to learn new skills and knowledge.
  • Experience with Office 365 platform.
  • Windows 10 & Windows 11 operating system and general user support.
  • MacOs operating system general support.

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